Job Description

Job Summary:

People are at the heart of our business. We lead by example in promoting and ensuring we maintain a strong safety culture, where strict adherence to risk mitigation and safety/security protocols of our employees, passengers, clients, and communities is critical.

We are seeking a highly conscientious, accountable Training Manager. Someone who seeks the physical and mental well-being of all our employees, clients, passengers, and community members. Someone who is relentless in communicating the importance of safety in

everything we do. Safety is more than a message, it is our first core value, and it’s what influences all decisions. The safety leader will model desired behaviors in their actions by wearing the proper protective equipment and following the safety guidelines. They will set the example and the mindset that safety is our company’s priority!

They will oversee and develop policies and programs related to the safety and security of all personnel, equipment, and facilities. This position provides direction and guidance to supervisors and front-line staff establishing and emphasizing a culture of safety and customer service. An important role of this position is the responsibility of establishing and maintaining effective working relationships with other transit departments, city departments, subordinates, and the public to promote and maintain an effective and efficient, and safe public transit service. Ensures the administration and formulation of safety policies/procedures, programs, and practices. Includes managing and coaching the performance of front-line supervisors, managers, and administrative staff.

Critical components:

A highly conscientious leader who:

• Promotes a diverse and inclusive, positive, respectful, and healthy work environment.
• Has accountability
• Excels in Communications
• Promotes Safety
• Has expertise and technical knowledge
• Has Trust and Credibility
• Is Result Driven
• Decision Making

Preferred Education and Experience:

Essential Functions / Process Responsibilities include the following: other duties may be assigned as necessary:

• Bachelor’s degree with coursework in Education/Business Administration/Management/Safety, or

equivalent experience.

• 5-10 or more years managerial position directing duties and/or responsibilities of supervisory staff.
• Expertise in the systems, policies, procedures, and regulations that apply to the transit system.

• Hold or acquire all licenses and certificates necessary for training which should include, at a minimum, certification to train CPR, First Aid, and ability to provide Drug and Alcohol Awareness; experience administering driver training.
• Understanding of regulations set forth by applicable DOT, FTA, Homeland Security, OSHA, EEOC, ADA, NLRA, FLSA and any other regulatory entity that may apply.
• Detailed knowledge of the geographical layout of the transit area of operation.
• Knowledge of communication equipment and the proper use thereof.
• Knowledge of all safety equipment and the operation and maintenance thereof.
• Ability to present facts and recommendations effectively in oral and written communication.
• Ability to apply independent judgment and initiative in developing solutions.
• Expertise of the systems, policies, procedures, and regulations that apply to the transit system.
• Driver training.
• Conducts data analysis and reporting to support safety initiatives and identify loss trends; reviews analyses of accident/incident losses to determine patterns that can be corrected to progress toward stated goals and objectives.
• Investigates accidents and incidents to understand causes, makes recommendations, and takes preventive steps to avoid recurrences.
• Extensive knowledge of driving and motor vehicle laws and regulations.
• Extensive knowledge of driving and motor vehicle laws and regulations.
• Proficient in MS Word, Internet, Outlook, Excel; PowerPoint is a plus.

Safety & Compliance

• Administers, develops, recommends, and implements various safety policies and procedures.
• Administers all new hire training, re-training, and compliance training for system employees, including vehicle operations.
• Updating all SDS sheets
• Develops and administers new training in response to changes and modifications to equipment and policy.
• Updates the Emergency Action & Evacuation Plan for system
• Investigates and reviews vehicular accidents to determine preventability; assists in claims management.

Leadership

• Excellent interpersonal and public communication skills.
• Maintains and oversees all safety and safety-related equipment in the fleet and facility.
• Manages or assists in matters relating to Worker's Compensation, Drug & Alcohol, and Employee Assistance Programs to ensure the agency’s compliance and employee concerns are handled in a timely manner.
• Directs all Safety/Security Programs, including training-related programs and supervisory responsibilities.

Business Acumen

• Analyzes data and records to identify areas in need of improvement or areas that are excelling.
• Prepares and formulates written correspondence, operational safety bulletins, and notices.
• Diligence and precision in record keeping, ensuring all training is scheduled, performed, and kept up to date.

Interpersonal/Engagement

• Represents safety for the transit system; friendly, approachable and available to system employees and the public; held to the highest safety standards as to be an example.
• Conducts employee disciplinary review hearings and preliminary fact-finding investigations arising from safety infractions/preventable accidents and/or violations of drug and alcohol policies.
• Maintains an effective working relationship and communication with the General Manager, peers and subordinates.

Leadership Model for Success:

• Leadership

Safety, Building Teams, Performance Management, Developing Talent

• Business

Business Acumen, Strategic Visionary, Decision Making, Profitable Growth

• Interpersonal

Trustworthiness, Building Relationships, Influencing Others, Communication

• Wellbeing

Managing Stress, Work-Life Harmony, Mental Wellness

Professional and Personal Development

Start here and grow here. RATP Dev USA believes in promoting from within and providing learning and development opportunities for our team members. We take pride in preparing and developing future and existing leaders through our Grow Our Own Development and Mentorship Programs.

When you join RATP Dev USA, you will have the ability to build your skills and knowledge in various areas through continuous learning (eLearning included) and leadership workshops.

• Leadership Development
• Mentorship & Coaching
• Safety, Security, &Compliance Training
• Technical and Soft Skill Training
• And much more...

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity

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