Job Description

Location: On-Site | West Valley City

Type: Part-Time | After-Hours Coverage | Housing Benefit Included

Support Residents. Ensure Safety. Be the Calm in the Storm.

Utah Nonprofit Housing Corporation (UNPHC) is the state’s largest nonprofit provider of affordable housing. We’re seeking a Resident Assistant (RA) to serve as an on-site presence at select residential properties. This unique role is ideal for someone responsible and community-oriented who is looking to contribute to housing stability while living on-site.

The RA provides after-hours (5:00 PM-7:00 AM)  support in the event of emergencies, monitors safety and security, and ensures residents feel safe, heard, and supported during nights, weekends, and holidays. 

Key Responsibilities:

After-Hours Emergency Response

• Respond to urgent resident needs including medical pull-cord alarms and lockouts.
• Contact emergency services, on-call staff, or management as needed.
• Document all incidents and submit reports to the Property Manager.

Security and Safety Monitoring

• Conduct regular rounds of the building and grounds.
• Check doors, parking areas, and monitor for unauthorized activity or violations.
• Report safety concerns, suspicious activity, or maintenance needs promptly.

Maintenance Support

• Coordinate after-hours entry or elevator assistance during move-ins/outs.
• Provide light support with common area cleanliness and set-up as requested.
• Assist with vendor deliveries or access under special arrangements.

General Resident Support

• Be a positive presence in the community.
• Distribute notices or communications from management.
• Maintain resident confidentiality and uphold all house rules.

Ideal Candidate Will Have:

• A strong sense of responsibility, calm under pressure, and good judgment.
• Ability to respond promptly and appropriately to emergencies.
• Good written communication for incident documentation.
• Familiarity with property safety, building systems, or resident services is a plus.
• Willingness to live on-site (housing benefit provided).
• Ability to respectfully enforce community guidelines and engage with a diverse resident population.

Working Conditions & Benefits:

Part-time, on-site role with housing benefit.

• Flexible structure – may be shared between a couple living on-site.
• Some light physical activity (walking building, lifting small items, etc.).
• Training provided; backup coverage available for time off.
• Exposure to emotionally sensitive situations (e.g., medical issues, aging residents).

This role is critical to the safety and wellbeing of our residents. If you’re someone who cares deeply about community and creating a safe home for others, we’d love to hear from you.

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