PC Migration Technician Location: High Point, NC Compensation: $23/hour W2 Duration: 1 month contract Job Summary: The PC Migration Technician is responsible for the deployment and replacement of end-user computing devices, including desktops, laptops, tablets, and mobile phones. This role involves imaging, configuration, data migration, and end-user support to ensure smooth transitions with minimal disruption. The technician will also troubleshoot and resolve issues related to hardware and software during and after the replacement process. Key Responsibilities: Deploy new PCs, laptops, monitors, peripheral equipment, and mobile devices. Perform backup and restore or transfer of user data during PC and mobile device replacement. Install and configure operating systems, standard applications, and security software. Set up and configure iOS and Android mobile devices in accordance with company processes. Coordinate with users to schedule replacements with minimal disruption. Migrate user profiles, settings, and software from old to new systems. Troubleshoot hardware and software issues that arise during replacement. Document asset information and update IT inventory records. Provide end-user support and training on new systems. Ensure compliance with IT security policies and data handling standards. Decommission and dispose of old equipment following company protocols. Qualifications: High school diploma or equivalent; associates degree or technical certification (e.g., CompTIA A+) preferred. 1-3 years of experience in IT support or hardware deployment. Experience working in a municipality with a CJIS Certification preferred is preferred but not required. Technicians will be fingerprinted to meet COHP compliance. Strong organizational and time-management skills. Excellent customer service and communication skills. Ability to lift and move computer equipment (up to 50 lbs). Preferred Skills: Experience with Windows 10/11, Microsoft 365, Active Directory, MDM platforms, basic networking, asset management systems. ticketing systems, and remote support tools. Understanding data privacy and security best practices. Following Instructions and paying attention to details. Category Code: JN008 CRG
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