Job Description

We are looking for a motivated team member with impeccable customer service skills and exceptional multi-tasking abilities for our medical practice. The applicant must be an independent thinker who gets joy from serving others (OB/GYN experience preferred).

Responsibilities:

• Answer, screen, and forward incoming phone calls with a smile !
• Greet and welcome patients as soon as they walk through the door.
• Direct patients to the appropriate person and office.
• Create a warm first impression!
• Provide basic and accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Perform other clerical receptionist duties such as photocopying, scanning, and faxing.
• Verify insurance.
• Receive payments.

Skills:

• Exceptional Customer Service Skills accompanied by a desire to implement them is a MUST.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Computer experience in a medical office is a plus.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.

High school degree: additional certification in Office Management is a plus.

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