Medical Receptionist Job at PEACHTREE MEDICAL CENTER PC, Tyrone, GA

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  • PEACHTREE MEDICAL CENTER PC
  • Tyrone, GA

Job Description

Job Description

Job Description

Duties:

  • Answer incoming calls and respond to patient inquiries in a professional and courteous manner
  • Monitor and verify appointments scheduled
  • Resolve patient complaints or issues by investigating problems and finding appropriate solutions
  • Maintain patient records by updating account information and documenting interactions
  • Follow communication procedures, guidelines, and policies when handling customer interactions
  • Collect copays and outstanding balances at time of service.
  • Update patient's information in the EMR to ensure information is current and up to date.

Qualifications:

  • Minimum 1 year Medical Receptionist experience required
  • Preferred experience with athenaOne EMR
  • Preferred experience with VOIP phone systems
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and prioritize tasks effectively

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

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