LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

YVF4Zy9pSWZ3S2ZEU0VrTUY0MHZyeWxHcVE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Community Health Programs Inc

Medical Receptionist Job at Community Health Programs Inc

 ...Job Description Job Description Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects co-payment and notifies the clinic that... 

Raleigh General Hospital

RN-Medical/Surgical Job at Raleigh General Hospital

Description: Raleigh General Hospital Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over...

Creighton University

Standardized Patient - Health Sciences (Temporary PRN) Job at Creighton University

 ...home to six unique healthcare programs, all of which use simulation to develop student learning. Part of simulation includes Standardized Patients (SP) for simulated clinical encounters, physical exams and more!Standardized Patients are people who portray patients in... 

V2X

Public Health Manager Job at V2X

Overview What You'll Do Ascension Island Public Health Manager is responsible for overseeing and implementing comprehensive health and safety practices across all operations on Ascension Island, ensuring compliance with local regulations, conducting risk assessments,... 

Academy of Math and Science

Maintenance Technician Job at Academy of Math and Science

 ...Academies of Math and Science Maintenance Technician Location: 4540 West Glendale Ave Glendale, AZ 85301 We are looking for an...  ...Must Have: ~3+ years of related experience ~ Ability to pass a background check and obtain an IVP fingerprint clearance card...