Laundry Center Attendant Job at Monster Laundry, Sacramento, CA

YmdaZzlpNGV3S3ZDU1VjQkdJMHZvQ3hFcGc9PQ==
  • Monster Laundry
  • Sacramento, CA

Job Description

Job Description

Job Description


About Monster Laundry


Monster Laundry is a full-service laundry center providing self-service, wash-dry-fold, and delivery services to individuals, families, and businesses in the Sacramento area. We pride ourselves on maintaining a clean, safe, and welcoming environment. Our team culture values engagement, collaboration, diversity, and integrity, and we believe in rewarding exceptional performance.

Position Overview

The Laundry Center Attendant plays a vital role in supporting Monster Laundry’s operations by delivering outstanding customer service, maintaining cleanliness, and ensuring efficient processing of wash-dry-fold orders. This position reports directly to the Chief Operating Officer.

Key Responsibilities

  • Customer Service:
    • Greet and assist customers with self-service machines and wash-dry-fold inquiries.
    • Investigate and resolve customer complaints professionally and promptly.
    • Refer potential new customers to the sales department for business development.

  • Operations and Productivity:
    • Accurately process wash-dry-fold orders to maintain high-quality standards.
    • Monitor order flow and ensure efficient use of equipment and time.
    • Assist in inventory tracking for laundry supplies.

  • Facility Maintenance:
    • Maintain a consistently clean, safe, and welcoming facility, including machines, floors, and common areas.
    • Conduct daily cleaning of laundromat equipment, premises, and surrounding grounds.
    • Report maintenance issues or equipment malfunctions immediately.

Qualifications

  • Basic understanding of customer service principles and a strong commitment to customer satisfaction.
  • Exceptional attention to detail, particularly in cleaning and order processing.
  • Ability to lift up to 30 pounds repeatedly.
  • Availability to work 5–20 hours per week during operating hours, including Saturdays and Sundays.
  • Reliable and punctual with strong time management skills.
  • Good communication skills, both verbal and written.
  • Ability to work independently and as part of a diverse team.

Preferred Skills

  • Previous experience in a laundry, housekeeping, or service environment.
  • Basic knowledge of laundering standards and garment care.

Compensation and Benefits

  • Hourly Wage: $18.00 per hour.
  • Retirement: Eligibility for Monster Laundry’s 401(k) Retirement Plan after a 90-day probation period.
  • Paid Sick Leave: Accrual of 5 days paid sick leave (PSL) annually.
  • Employee Perks: Weekly free personal laundry service for one load (washing/drying/products included).
  • Flexible Scheduling: Work hours scheduled to accommodate availability and business needs.
  • Equal Opportunity Employer: Monster Laundry values diversity and provides equal employment opportunities to all.

Work Environment

  • Fast-paced and customer-facing.
  • Requires standing for extended periods, bending, lifting, and working with cleaning agents.

Job Tags

Hourly pay, Immediate start, Trial period, Flexible hours, Weekend work,

Similar Jobs

BRU Burger Bar - Fort Mitchell

Dishwasher Job at BRU Burger Bar - Fort Mitchell

 ...Description Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences...  ... and sustainable, consistent growth. Job Overview: As a Dishwasher, you play a critical role in maintaining the cleanliness and... 

Travel Nurse Source

Travel Nurse RN - Psych in Tahlequah, OK Job at Travel Nurse Source

 ...Registered Nurse (RN) | Psych Location: Tahlequah, OK Agency: Gifted Healthcare Pay: Competitive weekly pay (inquire for details) Start Date: ASAP About the Position TravelNurseSource is working with Gifted Healthcare to find a qualified Psych RN... 

Regency at Chene

Licensed Nursing Home Administrator (LNHA) Job at Regency at Chene

 ...Are you motivated to be a leader in a skilled nursing community? As a Licensed Nursing Home Administrator (LNHA) with, you will manage, lead and insure profitability of the facility while promoting The Ciena Way. At Ciena Healthcare, we take care of you too, with an... 

Off Leash K9 Training

Professional Dog Trainer Job at Off Leash K9 Training

 ...Description -Are you looking for a career, not just a job?-Do you love dogs?-Do you love helping people?-Do you possess great customer...  ...We are the locally owned territory of the fastest growing dog training company in the country- Off Leash K9 Training, LLC. We are... 

The CSI Companies

Estimator Job at The CSI Companies

 ...rail facilities, and highways we build! We are looking for an Estimator to join our highly skilled, professionally trained team who is...  ...Company is an EEO/AA/M/F/Disabled/Protected Veterans Employer This is a remote work from home position but in-office time may be required...