Junior Call Centre Agent Job at VIR Properties, Miami, FL

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  • VIR Properties
  • Miami, FL

Job Description

About the Role
We are seeking a motivated and confident Junior Call Centre Agent to support customer engagement and marketing campaigns via telephone. This entry-level role is ideal for someone looking to gain experience in customer service, sales, and marketing within a fast-paced call centre environment.


Key Responsibilities:
  • Handle inbound and outbound calls for marketing campaigns and promotions
  • Communicate brand messaging clearly and professionally to customers
  • Build positive relationships with customers and respond to enquiries
  • Support lead generation, appointment setting, and customer follow-ups
  • Collect customer feedback and assist with reporting
  • Maintain accurate records of customer interactions
  • Work collaboratively with the marketing and call centre teams
  • Ensure high standards of professionalism and call quality
What We're Looking For:
  • A positive, confident, and professional attitude
  • Strong verbal communication and active listening skills
  • Willingness to learn and take on new challenges
  • Comfortable working in a fast-paced call centre environment
  • Reliable, punctual, and self-motivated
  • No previous experience required, full training provided
Benefits:
  • Comprehensive training and ongoing coaching
  • Clear progression opportunities into senior call centre, marketing, or leadership roles
  • Supportive and collaborative team environment
  • Exposure to real-world marketing campaigns and customer engagement

If you're eager to develop your communication skills and grow within a dynamic marketing team, we encourage you to apply.

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