Hotel Front Desk Receptionist Job at Sleep Inn & Suites, Devils Lake, ND

YWdkZytDVWJ3NkRKVFVFTkVvSW9xU3RDcEE9PQ==
  • Sleep Inn & Suites
  • Devils Lake, ND

Job Description

Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Responsibilities

•General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
•Work with the housekeeping staff to ensure rooms are ready for new guests
•Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
•Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
•Mitigate customer complaints as needed

Qualifications

•Must have graduated high school, received a GED or equivalent
•1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
•Comfortable taking telephone calls and mitigating stressful situations
•Has previous experience or working knowledge of Microsoft Office and reservation management systems
•Displays impeccable interpersonal, time management, organizational skills, and customer service skills Sleep Inn & Suites

Job Tags

Similar Jobs

GoodLeap, LLC

Staff UX Designer Job at GoodLeap, LLC

 ...sustainable home upgrades attainableand we need an experienced Staff UX Designer to help us realize the next generation of our product portfolio...  ...job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as... 

Allied Universal®

Security Guard Job at Allied Universal®

 ...Job Description Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes... 

Best Buds ABA Therapy

Registered Behavior Technician (RBT) Job at Best Buds ABA Therapy

 ...of individuals with Autism Spectrum Disorder (ASD) and other developmental disabilities. And we're looking for rockstar Registered Behavior Technicians (RBT) to join our crew! About Us: We're a team of passionate and dedicated professionals who are obsessed with... 

Stradley Ronon

Office Coordinator (Washington) Job at Stradley Ronon

 ...Stradley Ronon Stevens & Young, LLP is seeking a dynamic and experienced Office Coordinator to join the firms Washington, D.C. office. The Office Coordinator will report to the Director of Facilities & Administration. This position is a full-time, in-office position... 

Bristol-Myers Squibb

Director - US Field HEOR Scientist (San Francisco) Job at Bristol-Myers Squibb

 ...with Us Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production...