Customer Support Specialist (World Stock Trading) Job at Brixio, Philippines

YmdkbC9DWWR4cURNUTBjQkY0QXJvUzFFb2c9PQ==
  • Brixio
  • Philippines

Job Description

Job Title: Customer Support Specialist

Location: Makati, Office
Work Setup: Initially Work From Home opportunity and On-site and Hybrid after few months.

Job Type: Full-Time

Salary: Negotiable

Job Description:

Are you a dedicated and detail-oriented professional with a passion for customer service? We are looking for a Customer Support Specialist to remotely join our client's dynamic team in Romania, a well-established world stock trade company. Office based in Makati, you'll be the frontline hero, ensuring customers receive the support they need, all while working in a flexible environment that balances on-site and remote opportunities.

Key Responsibilities:

  • Customer Interaction: Provide top-notch support through phone, email, and chat, addressing customer inquiries with professionalism and efficiency.

  • Issue Resolution: Troubleshoot and resolve customer issues, ensuring satisfaction by delivering effective solutions.

  • Record Keeping: Maintain detailed records of customer interactions, feedback, and complaints for continuous service improvement.

  • Collaboration: Work closely with various departments to resolve customer concerns and refine service processes.

  • Continuous Improvement: Identify and suggest opportunities for enhancing the customer service experience.

Requirements

  • Experience: 1-3 years in a customer support role.
  • Language Skills: Fluent in English and at least one other language: Filipino, Thai, Vietnamese, or Korean.
  • Industry Knowledge: Experience or exposure to the _ stock trading world _ is a M UST HAVE.
  • Technical Proficiency: Skilled in using customer service software and tools.
  • Problem-Solving: Strong analytical skills with great attention to detail.
  • Team Player: Ability to work independently as well as collaboratively within a team environment.

Job Tags

Full time, Work at office, Remote work, Flexible hours,

Similar Jobs

China Global Connections

Online English ESL Teacher (China based) Job at China Global Connections

We are looking for an Online office based English Teacher for a Training Center based in Beijing. This is a full-time position starting...  ...designing and correcting assessments, and writing report commentsCo-teach with Chinese teachers and be prepared to developand improve... 

Mosaic

Home Provider - Kansas/Sedgwick County Job at Mosaic

We are currently seeking home providers in: Wichita / Sedgwick County, KS Are you looking for a meaningful work opportunity in your home? Become a Host Home / Shared Living provider with Mosaic at Home! Average annual income of $47,000 (federally tax-free) plus room...

zTrip Little Rock

Mechanic - Urgent Hire Job at zTrip Little Rock

Job Description Job Description Keep Our Fleet Moving Join zTrip as a Mechanic! zTrip is the largest taxi company in North America, with over 6,000 vehicles operating in 38 cities. Our commitment to safe, reliable transportation starts with our maintenance team...

Hard Rock Cafe

Busser Job at Hard Rock Cafe

 ...visit or shop.hardrock.com.ResponsibilitiesBecause of the business volume, bussers may be used at Hard Rock Cafe. They are directly responsible for the maintenance and upkeep of the restaurant, which allows other departments to focus on the guests.Clearing dirty... 

Get It - Healthcare

RN Triage Nurse - Remote | WFH Job at Get It - Healthcare

Are you an experienced RN looking for a rewarding remote opportunity? Join our growing team as a Telephone Triage Nurse and provide high-quality care from the comfort of your home! We are seeking skilled and compassionate RNs with experience in both pediatric and adult...