Customer Service Rep - Remote Job at Destinee Travel, Columbus, OH

YlFOaStTVVR3cURDUWtVTUY0VXJvUzVDcHc9PQ==
  • Destinee Travel
  • Columbus, OH

Job Description

About the job Customer Service Rep - Remote


Our agents are avery important part of our family. You will be the eyes and ears for our team,fielding customer inquiries and finding innovative ways to respond. Working ina collaborative and engaging environment, you will have the chance to interact withpeople from all walks of life and no two days will be the same. As you continueto grow and challenge yourself, you will discover your potential can take youanywhere you want to go.

Your Responsibilities
  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call-related information for and reporting purposes
  • Provide feedback on-call issues
  • Upsell if required
Qualifications:
  • High School Diploma or equivalent
  • 6 months Customer Service experience minimum (not required)
  • Be proficient in PC operation and navigation
  • Have excellent communications skills, both oral and written
  • Ability to work in a constantly changing and fast-paced environment
  • Ability to stay composed and objective
  • Strong listening skills
Requirements for working remotely:
  • High-Speed Internet required
  • Dedicated workspace
  • Able to navigate and use a computer
  • Cell phone - calling and texting
Benefits of working with us:
  • Very Flexible environment/schedule
  • Working with little or no supervision
  • Work remotely from your home
  • Lots of different travel-related perks as well as some other perks
  • Family environment

Job Tags

Remote work, Flexible hours,

Similar Jobs

Midland-Marvel Recruiters, LLC

Molding Process Engineer Job at Midland-Marvel Recruiters, LLC

 ...needed. In addition, it will be your mission to implement programs and procedures that pertain to process control. Plastic Injection Molding Experience Required. Duties to include: Monitor and analyze product quality of an assigned product group or manufacturing... 

Appellation Healdsburg

Hotel Assistant Manager Job at Appellation Healdsburg

 ...About Appellation Born from the elegant merger of the culinary and hospitality worlds, Appellation is much more than a typical hotel company. Inspired by its name, this new hotel brand brings together the best of local elements in a new way: a hotel collection powered... 

PTR Global

Product Designer Job at PTR Global

 ...About the Role Our client is undergoing a major digital transformation, and design is at the heart of it. Theyre shifting toward a product-led, portfolio-driven model, and this is your chance to shape how digital tools and experiences are delivered in the airlines... 

Health Advocates Network - Nursing

Travel Oncology Infusion Registered Nurse - $2,341 per week Job at Health Advocates Network - Nursing

 ...Health Advocates Network - Nursing is seeking a travel nurse RN Oncology for a travel nursing job in Marquette, Michigan. Job Description...  ...Valid BLS Must Have Skills/Experience:Oncology infusion Years of Experience:3years Graduate of an Accredited School... 

Lakeside

Hotel Housekeeping Attendant Job at Lakeside

 ...Job Description Job Description Job Title: Hotel Housekeeping Attendant Department: Accommodations Reports To: Housekeeping Supervisor & Manager of Hotels Employment Dates: Seasonal, April October Shift Availability: 8 AM 4 PM Minimum Age:...