Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.
Company: One of Our Clients
Job Description:
Title: Business Analyst III
Location: Akron, OH 44333 or Cleveland, OH 44103
Duration: 12+ Months (Extendable)
Pay Rate: $55.00 – 60.00/hr on W2
Top Skills:
• For Level III - 7-10 Years of experience
• Looking for Business Analyst coming from Utility setting and Customer Care space
• Support enhancement of core applications
• Monthly to quarterly release of applications
• Techno function Business analyst would be the best fit
• Ownership of business requirements
• Identify Test scenarios – facilitate UAT’s (will not do hands on testing)
• Work with SME, participate in design sessions
• Stakeholders: Work management Team, Scheduling Team, Customer Support Team etc.
• CBAB is an asset
• Utility industry is highly preferred (Other industries – Telecom, Banking, Insurance)
• Tools: Salesforce, Maximo, SAP, ArcGIS
Job Description:
• Elicit, analyze, and document business requirements for system enhancements and projects.
• Facilitate requirements gathering sessions and ad hoc meetings with business stakeholders.
• Apply problem solving, analytical and critical thinking skills to facilitate end to end requirements gathering.
• Document business benefits and validate with Business Sponsor.
• Establish good relationships and maintain effective communication with client’s TIS partners as well as supporting process teams.
• Act as a liaison between business stakeholders and developers, stepping in where needed to clarify, communicate, and provide support.
• Take ownership of assigned duties and successfully execute on all tasks while balancing multiple demands simultaneously.
• Develop and send communication to business stakeholders advising them of the impacts of system improvements.
• Participate in design sessions to ensure proposed solution meets requirements and document solution approval as needed.
• Partner with enterprise functional and technical teams to prepare for user acceptance testing. Develop test scripts and prepare test data.
• Conduct regression testing for GDS Systems (for GDS & Enterprise changes) as needed.
• Validate outcome of solution after implementation into production.
• Confirm with Business Sponsor that change benefits have been realized.
• Augment system enhancement and implementation projects as needed.
Who You Are:
• Knowledge of technology systems and solutions.
• Knowledge of technology implementation requirements and methodologies.
• Understanding of Distribution Operations or Customer Care and the needs of the business.
• Excellent analytical and problem-solving skills.
• Ability to make sound decisions and deliver results.
• Stellar interpersonal skills including building consensus, negotiation, and facilitation.
• CBAP Certification or other formally recognized education in the field of business analysis can be considered as an asset.
Awards and Accolades:
America's Most Honored Businesses (Top 10%)
Awarded by USPAAC for the Fastest Growing Business in the US
12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
Fastest 50 by NJ Biz (2020, 2019, 2020)
INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
Top 100 by Dallas Business Journal (2020 and 2019)
Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
2019 Spirit of Alliance Award by Agile1
2018 Best of the Best Platinum Award by Agile1
2018 TechServe Alliance Excellence Awards Winner
2017 Best of the Best Gold Award by Agile1(Act1 Group)
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